Unoccupied Home Insurance

Quote and buy online in minutes. A-rated Lloyd's cover, exclusive to Insuristic and designed by a Chartered Insurance Broker.

  • Short-Term Cover or Annual Policies
  • Choose from 3 levels of cover
  • No cancellation fees, and pro-rata refunds (subject to no claims)
  • Dedicated UK claims team
Empty 1930s semi-detached house with drawn curtains — the kind of UK property covered by unoccupied home insurance

Watch Rob explain unoccupied home insurance

In this video, Rob Faulkner ACII & Chartered Insurance Broker walks you through everything you need to know about unoccupied home insurance, including the cover options, policy conditions, and the pitfalls that catch people out when they come to claim. We recommend watching in full or reading the content on this page before you buy.

What's on this page

On this page, you'll find everything you need to arrange unoccupied home insurance for a UK property — also known as empty house insurance or vacant home insurance.

If the property is at any stage of the probate process, visit our Specialist Probate House Insurance Page. 

If you're arranging cover after a recent death and probate hasn't yet been granted, see our guide to insuring an empty house after death.

If you have questions we haven't answered, start a chat or contact us

Contents

What insurance do you need for an empty house?

When a residential property will be left empty for more than 30 consecutive days, you usually need a specialist policy known as unoccupied home insurance (sometimes called empty house insurance or vacant home insurance).

Standard home insurance policies generally don't cover properties that are unoccupied for long periods. It is common for standard home insurers to:

  • Apply new policy conditions to reduce the risk of a claim whilst a property is empty.

  • Increase the premium; or

  • Decline to continue to cover the property.

Don't get caught out.  Insuristic offers three levels of unoccupied home insurance — Bronze, Silver, and Gold — so you can match the cover to your situation.

Common empty house insurance scenarios

Most buyers of empty-house insurance are dealing with one of the situations below. Click through to the guide that fits; each covers what to watch for, how the cover works, and how to arrange it.

If any of these describe your situation:

Cover variations:

What happens if you don't tell your insurer that the house is empty?

If you don't tell your insurer that the house is empty, they may reject your claim if something goes wrong — and the Financial Ombudsman Service is likely to side with them.

Most standard home insurance policies allow up to 30 consecutive days of unoccupancy. If the house will be empty for longer than that, you should check your policy schedule for the exact limit, and then you need to inform your insurer as soon as possible (the policy often dictates within 7 days of the property becoming empty).

Because empty houses pose a significantly higher risk, many insurers either restrict cover, increase premiums, or refuse to continue covering the house at all.

The Financial Ombudsman Service has published case studies of claims being rejected because the house was unoccupied when the claim was made. In both of the examples below, the FOS ruled in favour of the insurer — not the homeowner:

Don't leave it to chance. If your house will be unoccupied for more than 30 consecutive days, notify your insurer first to see if they can offer the cover. If they can't or won't, buy a specialist unoccupied home insurance policy.

Common conditions when insuring an empty house

Unoccupied home insurance comes with conditions you don't usually find on standard home cover.

These vary between insurers  (some are stricter than others) — but the common ones include:

  • The house will need to be inspected regularly. Many insurers require 7-day inspections; Insuristic only requires inspections every 14 days. (More on Insuristic's requirements in the inspection section below.)
  • Insurers will recommend (some may insist) that you isolate and drain the water system.  If draining the system isn't practical, and you buy our Gold cover, the policy includes Escape of Water cover, capped at £3,500 per incident.  Between 1st October and 31st March, you'd need to keep the heating on at 15°C with the loft hatch open.  If you want to eliminate water-escape claims, draining the system is always the best bet.  
  • You'll usually be expected to switch off non-essential utilities while the house is unattended — keeping only the supplies needed for security or heating.
  • The maximum sum insured for a single item of contents is often restricted. Insuristic's single article limit is £1,000, and items like jewellery, watches, furs, precious metals, artwork, antiques, money, and personal possessions are excluded. Remove these from the property and store them securely.
  • Cover for contents in outbuildings (garages, sheds) is often restricted. Lawnmowers, bikes, and tools are common theft targets, particularly when the main property is empty.
  • You'll usually be able to choose from different levels of cover. Insuristic offers Bronze (FLEEA), Silver, and Gold — see the cover-levels section below.

 

How much does unoccupied home insurance cost?

The most popular Insuristic policy is a 3-month Gold policy, averaging £163.

Over the last 12 months (March 2025 – April 2026), premiums across our unoccupied home insurance book (before Insurance Premium Tax) typically range from around £35 for three months' Bronze cover to £570 for annual Gold cover.

Premiums depend on these factors:

  1. The number of bedrooms in the property.

  2. The Property Rebuild Value: i.e. the cost of rebuilding the house, including professional and debris removal fees.

  3. The area the property is located in, for example, some properties might be in a high theft, flood or subsidence risk area, which influences the prices the underwriter charges.

  4. Property Maintenance: if the property isn't in a good state of repair or is boarded up, this will reduce the number of insurers that might quote and the price.  
  5. The level of cover you buy.

The only way to find out how much unoccupied home insurance costs is to get a quote online, which takes only a couple of minutes.

Insuristic can quote online for houses in good repair, with offline support for trickier-to-insure homes.

Which level of cover do I need?

You can compare our 3 levels of unoccupied home insurance cover below:

Bronze is our basic level of cover. It only covers loss or damage to the buildings (or contents if you have chosen to insure that) caused by:

  • Fire

  • Lightning

  • Explosion

  • Earthquake; or

  • Aircraft

This cover is often referred to as FLEEA Insurance cover

In addition, this cover level also includes:

  • Architects & surveyors fees and debris removal

  • Property owners liability insurance, covering your legal liabilities up to £2,000,000 should a member of the public be injured or have their property damaged at your premises.

There will be exclusions which can be found in your Insurance Product Information Document (IPID) or policy wording.

Silver is our mid-range level of cover. It extends to the FLEEA cover provided by Bronze to also include loss or damage to buildings (or contents if you have chosen to insure that) caused by:

  • Storm
  • Flood
  • Weight of snow
  • Impact of vehicles or animals
  • Falling trees, lamp-posts or telegraph poles

In addition, it also provides cover for:

  • Accidental breakage of sanitary fittings
  • Accidental breakage to underground services which extend from your home to the public mains, for which you are legally liable.
  • Breakage or collapse of fixed radio or television aerials, satellite dishes & their masts

There will be exclusions which can be found in your Insurance Product Information Document (IPID) or policy wording.

Gold is our highest level of cover. It extends the cover provided in levels Bronze and Silver, to also include loss or damage to buildings (or contents if you have chosen to insure that) caused by:

  • Subsidence, heave or landslip (unless you live in an area prone to this type of damage. If this is the case and the cover is excluded, it will be clearly shown on your policy schedule.
  • Escape of Water or Oil to a maximum of £3,500 for any individual incident.  
    • To maintain escape of water cover, you will need to either drain the water system completely, or keep the heating on at all times at a constant 15°C with the loft hatch open
  • Malicious Damage
  • Theft or Attempted Theft.

Plus:

  • The cost of finding the source of any leaks up to £1000 following an escape of water
  • Increased domestic metered water charges up to £750 following an escape of water.

Exclusions will be found in your Insurance Product Information Document (IPID) or policy wording.

How often does an unoccupied house
need to be inspected?

Unlike many insurers, Insuristic makes property inspections simple.

  • Inspection frequency: Properties must be inspected once every 14 days while unoccupied.
  • Who can inspect: Anyone with access to the property can carry out the inspection — it doesn't have to be the policyholder.
  • How to evidence: Just take one photo of the front of the property and one inside to confirm entry.
  • Why it matters: These inspections are a condition of cover. If a claim is made, the underwriter's claims team may ask to see your inspection photos as evidence.

This approach keeps you compliant with your policy while avoiding the hassle of formal inspection reports.

Image showing how easy it is for unoccupied home insurance inspections with a mobile device

What else do I need to do to keep my cover valid?

We've already covered the inspection requirements. Here are the other key conditions of an unoccupied house insurance policy:

  • Waste and post: On every visit, remove junk mail, newspapers, and combustible materials. A pile of post is the most visible signal a house is empty.
  • Switch off utilities: Switch off any utilities not needed for security or heating systems while the property is unattended.
  • Escape of water (Gold cover): To maintain Escape of Water cover (maximum £3,500 per incident), either drain the water system completely (including water tanks), or between 1 October and 31 March keep the loft hatch open and the heating set to a constant 15°C.
  • Security: Locks on all external doors and accessible windows must be in good working order and engaged whenever the property is unattended. Claims for theft or malicious damage may be declined if security isn't maintained.
  • Planned renovations: You should tell us during the quote stage.  If you haven’t, you need to let us know at least 7 days before starting any structural work (roof, load-bearing walls) or any non-structural work over £50,000.
  • Flat roof maintenance: Any flat roof section must be inspected at least every 5 years by a competent roofing contractor, with any recommendations carried out.

What's covered by our Unoccupied Home Insurance policy?

Each cover level has its own Insurance Product Information Document (IPID) that summarises what's covered, key limits, and what's excluded. Read the IPID for the level you're considering, or the policy wording for the full terms and conditions. Any additional exclusions that apply to your specific policy will be listed on your schedule.

Bronze IPID

Click to view

Silver IPID

Click to view

Our cover limits and key features

  • Buildings sum insured: If you don't know the rebuild value, we can quote on the number of bedrooms with a blanket £750,000 sum insured. For larger properties, check this is enough to rebuild — underinsurance can reduce a claim.  If you do know the rebuild value, you will get a more accurate price.
  • Contents cover: Up to £30,000 online, with higher limits available on referral.
  • Property owner's liability: £2,000,000 included on all three cover levels.
  • Most property types: We can cover most UK residential properties online. Non-standard construction, properties in poor repair, or homes in flood or subsidence areas can be quoted offline.
  • Renovations: Non-structural renovations under £50,000 are covered. Structural work or larger projects can be considered with prior notice.

One more thing worth checking: we don't charge policy fees or cancellation fees, and we'll refund unused premium pro rata where no claim has been made. 

Many competitors do the opposite — adding a policy fee when you buy and a cancellation fee if your plans change, often with no refund at all on short policies.

Who are the underwriters?

Our Unoccupied Home Insurance policy is underwritten by SJL (Worcester) Ltd, trading as SJL Insurance Services, on behalf of Lloyd’s Syndicate 4444, which is managed by Canopius Managing Agents Limited.

Canopius Managing Agents Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number 20484).

Lloyd's of London  is the world's largest specialist insurance market, with a Standard & Poor's financial strength rating of A+. Cover backed by Lloyd's syndicates is among the most financially secure in the UK insurance market — meaning when a claim is needed, the funds to pay it are there.

How do I make a claim?

If you need to claim on your unoccupied home insurance policy, our dedicated UK claims team at SJL Insurance Services is a phone call away.

  • Office hours: Call 01905 27775, Monday to Friday, 9am to 5pm.
  • Outside office hours: Call 0121 411 0535, available 365 days a year.

What you can expect from our claims service:

  • No claims call centres
  • A dedicated UK-based claims manager assigned to you
  • Claims support during office hours
  • Out of office hours support 365 days a year
  • Direct advice from our claims team when you need it

Common questions about unoccupied house insurance

Below are detailed answers to the most common questions about unoccupied home insurance, empty house insurance, and vacant property insurance, covering cover levels, costs, policy duration, eligibility, inspections, and the most common scenarios people face.

If we missed anything, please start an online chat or contact us.

Whilst the minimum period to pay for is 3 months, you can effectively insure for a shorter period, subject to no claims.  So if you only needed 2 months and haven't claimed, you can cancel the policy and get one month back.  There are also no cancellation fees, so this is pretty rare.

The insurer will provide a pro-rata refund if you cancel the unoccupied policy. 

Unlike many insurance brokers, we don't charge a cancellation fee. 

To cancel, you need to provide the info on our contact us form, including a reason for cancellation, and we will do the rest. 

If you are owed a pro-rata refund for any unused cover, this will be sent to the card you originally paid with.

No, we don't offer monthly payment plans, and premium finance isn't practical for short-term cover because finance agreements typically require a minimum commitment that doesn't suit a policy you might only need for a few months.

The simplest approach is to insure every 3 months for as long as you need the cover. You'll receive a renewal reminder at least 20 days before your policy expires, and renewing takes minutes through your secure online portal.

 

Our insurer classifies carpets as contents, so if you wish to cover them, please ensure they are included within the contents sum insured.

About the Author: Rob Faulkner

Rob Faulkner, Founder of Insuristic

Rob Faulkner is an ACII Chartered Insurance Broker with nearly 30 years' experience in the UK insurance market.  He is also a Chartered Manager and a Member of the Chartered Institute of Marketing.

As the founder of Insuristic, Rob has developed clear, flexible insurance solutions for property owners and people managing empty homes.

He writes regularly on property and business insurance, with a particular focus on probate insurance, unoccupied home insurance and risk management, areas where he brings deep expertise.

Rob is especially passionate about product development and insurance education, helping people understand what they are buying. These values shape everything we do at Insuristic.

Want to learn more? Visit my author page or follow me on LinkedIn.

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