Insuristic Frequently Asked Questions

Unlike many insurance brokers, we don't charge a cancellation fee. 

To cancel, you need to provide the info on our contact us form, including a reason for cancellation, and the reference number provided in your quote or policy email (not the policy number) and we will do the rest. 

Your request to cancel will be dealt with promptly and payment and if you are due a refund we will tell you.  Refunds will usually appear on your bank within 5 working days, although this could be hours - it depends on who you bank with.

Yes you can.  Whilst our preferred method of payment is online via a credit or debit card (because this enables you to start cover immediately and receive your documents via email), we can instead give you the option of paying via invoice.

To pay by invoice Estate Protect:

1. Pay the invoice included in your quotation.
2. Forward your quote email to address provided in your email (do not reply to the email as it is not monitored).
3. In the email make sure to include your quote reference (it should be included automatically in the email title)
4. Confirm the date the invoice was paid and the date you wish cover to commence. 
5. Insuristic will send your policy to the email address provided during your quotation request.

For other policies:

1. Forward your quote email to address provided in your email (do not reply to the email as it is not monitored).
2. Request an invoice - but note no cover can be provided without receipt of payment.
3. Confirm invoice has been paid and the date you wish cover to commence.
4. Insuristic will send your policy to the email address provided during your quotation request.

Insuristic is the UK's only specialist probate insurance and unoccupied home insurance broker offering tailored online products for both the public and solicitors.

We specialise in protecting properties and liabilities during probate, estate administration, and other scenarios when homes are temporarily unoccupied, including during renovation, sale periods, or when the owner is in care.

Our specialist insurance products for the public include:

• Probate House Insurance
• Occupied Probate Property Insurance
• Unoccupied Home Insurance
• Unoccupied Landlords Insurance
• Early Distribution Insurance
• Section 27 Insurance
• Missing Will Insurance
• Missing Beneficiary Insurance
• Land Liability Insurance.

Our products for Solicitors are:

• Estate Protect
• Probate Pro
• Unoccupied Care Pro

Getting an insurance quote from Insuristic is fast and easy. Simply visit our website, choose the type of insurance you need, and complete our quick, straightforward online form. You’ll receive an instant, tailored quote, and you can purchase your policy online in just a few minutes, with immediate access to your insurance documents. If you have any questions, our support team is available to help.

You can easily buy your Insuristic policy online without needing to speak to anyone. Our user-friendly website allows you to get an instant quote, purchase your insurance, and access your policy documents immediately. However, if you prefer to talk to someone or have questions, our experienced support team is always available to assist you.

Yes, as soon as you purchase your insurance policy online with Insuristic, you’ll receive immediate access to your policy documents. They will be sent directly to your email and are also available to view or download instantly through your secure online account.

If you need assistance or have questions while arranging your insurance, our friendly and knowledgeable support team is here to help. You can contact us directly via live chat, email, or phone for prompt, expert guidance throughout the entire process.

Yes, you can still obtain insurance even if there are known issues with the estate. However, it's important to disclose any known problems or potential claims during the application process. Our underwriting team specialises in handling complex scenarios and can often still offer tailored coverage to protect you and the beneficiaries. Please contact us directly to discuss your specific situation.

Yes, Insuristic is a fully regulated insurance broker authorised and regulated by the Financial Conduct Authority (FCA). All payments made through our website are processed securely using encrypted technology to ensure your personal and financial information is fully protected.

If you need to make a claim, simply refer to your policy documents for specific instructions. Most policies include direct contact details for the insurer's dedicated claims team. You can also contact us for guidance, and we’ll support you through the process to ensure your claim is handled efficiently and fairly.

The name "Insuristic" combines “insurance” with “futuristic,” reflecting our forward-thinking approach to specialist insurance. It represents our commitment to modernising the insurance experience through digital innovation, making it faster, clearer, and more accessible, especially for probate and unoccupied property needs.

Insuristic is the only UK broker dedicated solely to probate and unoccupied home insurance, with online products tailored to the needs of executors, administrators, and solicitors. Our policies are easy to understand, competitively priced, and backed by A-rated insurers, delivered with no admin fees, hidden commissions, or unnecessary paperwork.

No, Insuristic does not charge admin or cancellation fees. If you cancel your policy early, you’ll receive a pro-rata refund for any unused cover, without any fees or hidden charges, subject to no claims.

Please note: legal indemnity insurance policies are non-refundable after the 14-day cooling-off period, in line with industry standards.

Yes, once you’ve purchased your policy, you’ll have access to a secure online portal where you can view, download, and manage your documents. You’ll also receive renewal reminders and can update or cancel your policy easily if needed.

Absolutely. Purchasers of our property products can choose from 3, 6, 9, or 12-month policy terms, with the option to renew or cancel at any time. This flexibility is ideal for probate cases where timelines can be unpredictable.

Yes, Insuristic offers exclusive products for solicitors, such as Estate Protect and Probate Pro, allowing firms to issue legal indemnity and unoccupied property policies quickly and cost-effectively, without the need for a Terms of Business Agreement.

Yes, our platform is designed for both lay executors and professionals. You can arrange the right cover quickly and easily online, with guidance available if needed.

Yes, all Insuristic policies are underwritten by A-rated insurers, including trusted names like Lloyd’s of London, Canopius, Munich Re and CLS Property Insight.

You can cancel at any time and receive a pro-rata refund for any unused premium—without any cancellation fee.  Our email address is contained in your quote and on cover emails.